Terms of Service

OVERVIEW
Pilloway operates this website. References to "we," "us," and "our" throughout denote Pilloway. We make available this site, its information, tools, and Services to you, provided you accept all stated terms, conditions, policies, and notices.

When you visit our site or buy from us, you participate in our "Service" and consent to these terms and conditions ("Terms of Service," "Terms"), plus any additional terms, conditions, and policies linked or referenced here. All site users—browsers, sellers, buyers, merchants, content contributors—are subject to these Terms of Service.

Carefully review these Terms of Service before using or visiting our website. Access to or use of any site section means you accept these Terms of Service. Refusing to agree to all terms and conditions bars you from accessing the website or using any Services. Should these Terms of Service constitute an offer, your acceptance is limited exclusively to these Terms of Service.

When we introduce new features or tools to the platform, they too fall under the Terms of Service. You can access the latest version of these Terms of Service on this page at any time. We may update, modify, or revise any portion of these Terms of Service by updating the website content. Periodically reviewing this page is your responsibility. Accessing or using the website after any changes are posted means you accept such changes.

Shopify Inc. hosts our store and provides the e-commerce infrastructure that enables us to offer our products and Services to customers.

SECTION 1 - ONLINE STORE TERMS
In accepting these Terms of Service, you confirm you have reached the age of majority in your home state or province, or are of legal age and have obtained permission for any minor dependents to access this site.
Our products may not be used for illegal purposes or in violation of applicable laws in your region (including intellectual property regulations).
Do not send malicious code, worms, viruses, or destructive programs of any kind.
Violating or breaching these Terms will cause immediate cancellation of your Service access.

SECTION 2 - GENERAL CONDITIONS
We may decline Service to any person for any reason whenever we choose.
Your content (excluding payment card details) may be sent unencrypted across (a) multiple networks and (b) systems modified to meet technical standards of linked networks or hardware. Payment card information stays encrypted when transmitted over networks.
You commit to not reproducing, duplicating, copying, selling, reselling, or exploiting the Service, its features, its access, or any website contact through which the Service is delivered, without our express written consent.
These section titles are for reference purposes and do not control or modify the scope of these Terms.

SECTION 3 - CORRECTNESS, COMPLETENESS AND CURRENCY OF CONTENT
We cannot ensure all content published on this site is precise, thorough or up-to-date. Materials offered here serve only informational purposes and should not substitute for consulting authoritative, precise, exhaustive or current documentation. Use of site materials is entirely at your discretion and risk.
This site may feature certain past information. By nature, such information is outdated and presented solely for your reference. We may alter site contents whenever we choose, though we are under no duty to refresh any posted details. You acknowledge responsibility for monitoring our site for updates.

SECTION 4 - SERVICE MODIFICATIONS AND PRICING ADJUSTMENTS
Our product costs may change at any moment without prior announcement.
We may at any time change, suspend or end the Service (or components or materials within it) without notification.
We have no liability to you or third parties regarding any Service change, cost adjustment, suspension or termination.

SECTION 5 - GOODS OR SERVICES (if relevant)
Certain goods or Services may be sold exclusively via our website. Inventory for these goods or Services is restricted and replacements or returns follow our Return and Refund Policy.
We work to represent the appearance and hues of our inventory as faithfully as possible on our site. Monitor display accuracy cannot be assured for color representation of products.
We maintain discretion, though without obligation, to restrict purchases of our goods or Services by individual, territory or region. Restrictions are made individually as needed. We may constrain stock levels of any goods or Services we sell. All product details and pricing may be updated without prior notice at our sole determination. We may discontinue selling products as needed. Any product or Service proposal on this platform is invalid in areas where prohibited.
We make no assurances the quality of purchased goods, Services, materials or information will fulfill your requirements, or that any operational defects in the Service will be resolved.

SECTION 6 - BILLING DATA AND PROFILE INFORMATION VERIFICATION
We retain the authority to decline any request for purchase. At our discretion, we may restrict or cancel the number of items bought per individual, per household, or per transaction. Such limits may extend to orders using the same account, payment method, and/or delivery and payment locations. Should we alter or cancel your order, we will try to reach out through the email and/or address/contact details supplied when ordering. We also reserve the right to restrict or block orders that, at our judgment, seem to come from merchants, middlemen or wholesalers.

You consent to furnish up-to-date, thorough and truthful transaction and profile details for any orders placed through our site. You pledge to immediately refresh your profile and associated details, such as your email and payment card details with current expiry information, enabling us to fulfill your orders and get in touch when necessary.

For additional information, view our Return Policy.

SECTION 7 - OPTIONAL RESOURCES
We may grant you permission to use external resources that we do not supervise, oversee or direct.
You understand and consent that such resources are made accessible "in their current form" and "when obtainable" with no assurances, claims or terms of any sort and with no promotion. We bear no accountability for problems arising out of or connected to your engagement with optional external resources.
Your use of the optional resources made available via the platform is completely your choice and responsibility and you should verify that you are comfortable with and accept the terms provided by the relevant provider(s) of such resources.
Moving forward, we may introduce additional Services or functions to the platform (along with new resources and capabilities). All such additions and/or Services will likewise comply with these Terms of Service.

SECTION 8 - EXTERNAL REFERENCES
Specific material, items and Services obtainable by way of our Service may involve substances made available by external parties.
External references on this platform might take you to external destinations that operate independently of us. We take no duty for verifying or assessing such material or validity and we do not guarantee and accept no obligation or duty for any external substances or destinations, or for any additional substances, items, or Services of external parties.
We accept no accountability for any loss or injury resulting from transactions, acquisition or consumption of merchandise, Services, material, information, or any additional dealings conducted by way of external destinations. Make sure to thoroughly examine the external party's guidelines and standards and confirm your agreement with them before you participate in any dealings. Difficulties, objections, worries, or inquiries pertaining to external merchant items must be communicated to the external merchant.

SECTION 9 - USER INPUT, OPINIONS AND ADDITIONAL MATERIAL
If you transmit particular designated materials to us upon our direction (like participation materials) or without such direction, you transmit imaginative contributions, recommendations, ideas, blueprints, or other matter, by digital channels, electronic mail, standard mail, or in another way (jointly, 'input'), you consent that we may, whenever we choose, freely alter, reproduce, post, circulate, convert and use in all channels any input you give us. We have and retain no duty (1) to secure any input against disclosure; (2) to offer payment for any input; or (3) to give back to you regarding any input.
We may, at our discretion, monitor, edit or delete content we consider in our sole judgment to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise inappropriate, or that violates intellectual property rights or these Terms of Service.
You acknowledge that your remarks will not infringe any rights held by others, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also promise that your remarks will not include libelous, unlawful, abusive, or obscene material, or any computer virus or malware that could impact the Service's or any associated website's functionality. You agree not to use a false email address, misrepresent your identity, or deceive us or third-parties regarding the source of your remarks. You bear full responsibility for the content and truthfulness of your remarks. We disclaim all responsibility and liability for remarks submitted by you or any other user.

SECTION 10 - HANDLING OF PERSONAL DATA
How you submit personal information via the store is managed under our Privacy Policy.

SECTION 11 - MISSTEPS, INACCURACIES AND GAPS
Our site or Service may occasionally display typographical mistakes, inaccuracies or gaps related to product details, costs, discounts, deals, product delivery fees, delivery timeframes and item accessibility. We retain the right to fix any mistakes, inaccuracies or gaps, and to revise or modify information or cancel orders if any information in the Service or on any linked website is inaccurate at any moment without prior notice (including after you have submitted your order).
We make no commitment to revise, update or correct information in the Service or on any linked website, including but not limited to pricing details, unless law requires it. No designated update or refresh window shown in the Service or on any linked website should be interpreted to mean that all information in the Service or on any linked website has been revised or updated.

SECTION 12 - RESTRICTED ACTIVITIES
Beyond other restrictions outlined in the Terms of Service, you cannot engage with the site or its material: (a) for any illegal purpose; (b) to encourage others to commit or join in any illegal acts; (c) to breach any global, national, local, regional or municipal rules, requirements, laws, or local statutes; (d) to violate or breach our intellectual property or the intellectual property of other parties; (e) to bully, mistreat, demean, injure, attack, slander, diminish, threaten, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide incorrect or deceptive data; (g) to transmit or post viruses or other harmful software that might affect the performance or stability of the Service or of any other website, sites, or network connections; (h) to obtain or follow the personal information of individuals; (i) to engage in bulk messaging, phishing, farming, social engineering, automated browsing, automated extraction, or scraping; (j) for any immoral or indecent purpose; or (k) to tamper with or bypass the safety measures of the Service or any other website, sites, or network connections. We maintain the right to stop your access to the Service or any other website for breaching any limited uses.

SECTION 13 - NO WARRANTIES; LIMITS ON CLAIMS
We cannot assure, state or affirm that your engagement with our Service will run smoothly, promptly, safely or without bugs.
We cannot guarantee that outcomes achieved through the Service will be precise or dependable.
You consent that we may discontinue the Service for extended durations or end the Service whenever we choose, without alerting you in advance.
You explicitly consent that your engagement with, or lack of engagement with, the Service is at your own responsibility. The Service and every offering and service supplied through the Service are (unless we specify differently) offered "as-is" and "as-available" for your use, without any guarantees, assurances or promises of any type, whether stated explicitly or implicitly, covering all assumed assurances or promises of merchantability, satisfactory condition, appropriateness for a specific need, long-lastingness, legal title, and absence of third-party rights.
Pilloway, including our leadership, workforce, partners, representatives, and suppliers, assumes no liability for damages—whether direct, indirect, incidental, punitive, special, or consequential—such as forfeited profits, revenue, data, or replacement expenses, arising from product or service use, whether from negligence or contract breach, even when forewarned. Liability limitations vary by jurisdiction and are capped accordingly.

SECTION 14 - INDEMNIFICATION
You consent to defend and shield Pilloway, along with our parent entities, subsidiaries, partners, management, representatives, and service vendors, from third-party claims and legal expenses stemming from your violation of these terms, applicable law, or another party's rights.

SECTION 15 - SEVERABILITY
Should any clause of these Terms of Service be deemed invalid or unenforceable, it remains enforceable under applicable law; the invalid portion is removed without affecting other provisions.

SECTION 16 - TERMINATION
Either party's duties and responsibilities accrued before this agreement ends shall persist beyond termination.
These Terms of Service remain active until cancelled by either party. Termination occurs when you notify us of service discontinuation or stop accessing our platform.
We may end this agreement immediately, without prior warning, if you breach these terms or appear to do so, leaving you responsible for all outstanding charges; we may additionally revoke your access to our Services.

SECTION 17 - COMPLETE AGREEMENT
Failure to exercise or uphold any right in these Terms of Service does not forfeit that right.
These Terms of Service, plus any posted policies or site rules, comprise the full understanding between you and us for Service use, replacing all earlier agreements, discussions, or promises, oral or written, including prior versions.
Any uncertainties in reading these Terms of Service shall not be read against whoever drafted them.

SECTION 18 - APPLICABLE LAW
These Terms of Service shall be interpreted according to the laws of the United States.

SECTION 19 - MODIFICATIONS TO TERMS OF SERVICE
The current version of these Terms of Service is available on this page at all times.
We may, in our exclusive judgment, revise, alter, or substitute any portion of these Terms by displaying revisions on our site. You must review our site regularly to monitor for updates. By continuing to use our website or Service after such revisions are published, you agree to accept the modified Terms.

SECTION 20 - HOW TO REACH US
If you have inquiries regarding these Terms, please direct them to contact@pillowaypillow.com